ART Assistance

ART Assistance

For help information, click on the appropriate link below:

Log-In Overview
Detailed instructions on how to create a personal User ID and Password as well as instructions for logging into ART with an existing User ID and Password.

Online History
Detailed instructions on how to view your online transactions including Approval Certificates, Additional Information forms and Retirement Calculator.   

Contract Exchange
Detailed instructions on how to submit an online request for an exchange between accounts and receive an Approval Certificate.

403(b) Hardship
Detailed instructions on how to submit an online request for a 403(b) Hardship Withdrawal distribution. Hardship Withdrawals require written proof that must be submitted to TSACG once the online request is initiated.

457(b) Unforeseen Emergency
Detailed instructions on how to submit an online request for a 457(b) Unforeseen Financial Emergency distribution.  457(b) Unforeseen Financial Emergency distributions require written proof that must be submitted to TSACG once the online request is initiated.

Personal Loan
Detailed instructions on how to submit an online request for a Personal Loan and receive an Approval Certificate.  

Residential Loan
Detailed instructions on how to submit an online request for a Residential Loan and receive an Approval Certificate.  

Rollovers Into the Plan
Detailed instructions on how to submit an online request for a Rollover into the plan and receive an Approval Certificate.