Click here to process a transaction electronically through our automated ART system.
 


403(b) Transaction Processing
All transactions require a Transaction Routing Request form. The Transaction Routing Request Form provides important information regarding your request and is vital to ensuring proper processing.
 

Distributions
Distribution transactions may include any of the following: loan, transfer/exchange, rollover, hardship withdrawal or cash distributions.  Each product provider requires their own form to be submitted. You may request distributions by completing the necessary forms obtained from your investment product provider, other necessary documentation as indicated below and submitting all completed documents to TSACG for processing.
 

Transaction Requested 

Forms needed for Processing 

Contract Exchanges, Rollovers - incoming and outgoing Submit complete provider paperwork for transaction and the following form:

    *Completed Transaction Routing Request form

(Original forms may be required by the provider.)
Transfers Submit complete provider paperwork for transaction and the following form:

    *Completed Transaction Routing Request form

(Original forms may be required by the provider.)
403(b) Hardship Withdrawals Submit complete provider paperwork for transaction and the following forms and/or documentation:

    *Completed Transaction Routing Request form
    *Completed Hardship Withdrawal Disclosure form
    *Evidence of expenses equal or more than amount
     requesting

Click here to download the Rules for Hardship Withdrawal.

Please note that evidence of expenses MUST be provided for approval of request

457(b) Unforeseen Emergency Withdrawals Submit complete provider paperwork for transaction and the following forms and/or documentation:

    *Completed Transaction Routing Request form
    *Completed 457 Unforeseen Emergency Disclosure form
    *Evidence of expenses equal or more than amount 
     requesting

Please note that evidence of expenses MUST be provided for approval of request

403(b) and 457(b) Loans Submit complete provider paperwork for transaction and the following form:

    *Completed Transaction Routing Request form

403(b) and 457(b) Cash Withdrawal (due to qualifying event only, i.e.,  age 59 1/2 or separation from service) Submit complete provider paperwork for transaction and the following form:

    *Completed Transaction Routing Request form
Transfer - Purchase of Service Credit Submit complete provider paperwork for transaction and the following forms:

    
*Completed Provider Paperwork
     *Completed State Retirement System Documents
     *Completed Transaction Routing Request form

(Original forms may be required by the provider and/or retirement system.)

 

       Important: If your rollover or withdrawal request is due to the qualifying
                        event of separation from service your termination date must be
                        verified by your employer.  Including a copy of a termination
                        letter from your employer that verifies the date and will help to
                        expedite your request. Failure to include this information may
                        result in delays in processing, as TSACG will have to request
                        termination date verification from the employer and await
                        response in order to process your request.

 

Transfers
As of  January 1, 2009, participants may only exchange their accounts among the Authorized Investment Providers in the employer’s 403(b) Plan. 

After verifying that the selected new provider is a current authorized provider, you must complete any forms required by the provider (usually supplied by the new provider), as well as a Transaction Routing Request form. All completed forms should be submitted to TSACG for processing.

Submitting Transaction Requests
All transaction requests must be submitted to TSACG via fax or mail including all necessary forms together.

TSA Consulting Group, Inc.
Attn: Participant Transaction Department
28 Ferry Rd. SE
Fort Walton Beach, FL 32548 
Fax: 1-866-741-0645

TSACG wants to assist you in the most efficient manner possible. Carefully reviewing all documentation, verifying that you have signed all necessary forms, and verifying that you have included any necessary evidence will help us to reach this goal and avoid delays that are caused by incomplete documentation.  Our customer service representatives are available to assist you at 1-888-796-3786 or recordkeeping@tsacg.com

 Participation in the 403(b) plan is voluntary and should be based on your financial objectives and resources. Individual investment strategies should reflect your personal savings goals and tolerance for financial risk. You may want to consult a tax advisor or financial planner before enrolling. Your Employer and TSACG are not liable for any loss that may result from your investment decisions.





15 Yacht Club Drive NE  |  Fort Walton Beach, FL 32548  |  Fax: (850) 244-7308 
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